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Restore your shoes with the care of our artisans in Mallorca.

Our philosophy today is the same as it’s always been: when something breaks, you don’t throw it away—you repair it. With our repair service, we invite you to embrace it. This way, you will not only support more sustainable consumption, but also keep enjoying your Camper shoes today, tomorrow, and many years to come.

Members Only

Remember, this is a members-only service. Join our community today to start enjoying the exclusive benefits.

Join us

What makes us
different?

We are artisans

Repairs are done by our artisans in Mallorca, experts in their craft, at our taller in Inca, where Camper was born.

We know your shoes

We made them ourselves! Plus, we have the necessary tools and replacement parts to make them look like new.

We repair with purpose

A high-quality product deserves a high-quality repair. By maximizing its lifespan, we promote a circular economy and reduce waste.

Start your repair

Your Options

Care - €10*
Includes a basic cleaning in-store or at our taller: surface, sole, hydration and shoe protection.

Basic Repair - €20*
Includes deep cleaning of surface and sole, new laces and insoles, deodorization, and shoe protection, exclusively at our taller in Inca.

Premium Repair - €40*
Includes major repairs on selected styles**, such as sole replacement due to wear or breakage, fixing linings, stitching, etc., at the taller.

How to repair your Camper Shoes

Assess their
condition

Decide which service is best for them: Care, Basic, or Premium Repair. For Care, you can also take your shoes directly to the store to have the service done on-site.

Request a repair

Fill out the online form and attach photos of your shoes. Alternatively, you can request a repair in-store. Please make sure they’re clean for both evaluation and repair.

Send them to us

Once our artisans approve the repair, you can use our online shipping service. If you managed your request in-store, we’ll take care of it for you.

* Shipping to our taller via Correos is included in the service fee. You can also request the service, drop off, and pick up your pair in-store at no additional cost, or choose home delivery after repair for €5.
** We only guarantee Premium repairs of Pelotas, Peu Cami and Peu Pista. Other styles must be evaluated and approved by our artisans. If your product comes with a Lifetime Guarantee, sole replacement is free for life.

FAQs

In which countries is the repair service available?
Open

Currently, our repair service is only available in Spain, but we are working to expand it to more countries.

Which stores participate in the program?
Open

Any official Camper store, including outlets, but excluding ECI and franchises.

Can I repair shoes that are not Camper?
Open

Our service is exclusively designed to repair Camper styles, as they are the ones we know and handle best.

How long will it take to repair my Camper shoes?
Open

The entire process, from the moment you send your shoes to when you receive them back, typically takes between four and six weeks.

How can I request the repair service?
Open

You can request it by filling out the online form or by visiting one of our Camper stores, where we can request and manage the repair for you.

Who approves my repair request?
Open

Our team of artisans in Mallorca, who will also be the ones doing the repair.

What happens if my repair request is declined?
Open

If we cannot repair your Camper shoes, we offer options such as our Take Back service to give them a second life sustainably.

What if my shoes don’t turn out as expected?
Open

This service provides high-quality repairs, but if you’re not satisfied with the result, don’t hesitate to contact us.

What materials are used in the repairs?
Open

We use high-quality materials and, whenever possible, the same ones we used in the manufacturing of your Camper shoes.

ReCamper

Repair is part of ReCamper, a group of services reflecting our commitment to circularity.

Discover more

Shoe Care Products