How can I cancel my order before it has not been dispached?
You can cancel your order at any time, proveded it has not already been dispatched.
To cancel an order, go to Your orders and enter the order number and the email address provided when you placed it.
The system will display the details of that order, and if the Cancel option is visible you can click on it to cancel the order.
Once you have cancelled the order, you will receive a confirmation by email.
If this option is not visible on the screen, it means that your order has already ready for shipment or has been dispatched.
You can also contact our Customer Service Department to cancel an order.
To cancel an order, go to Your orders and enter the order number and the email address provided when you placed it.
The system will display the details of that order, and if the Cancel option is visible you can click on it to cancel the order.
Once you have cancelled the order, you will receive a confirmation by email.
If this option is not visible on the screen, it means that your order has already ready for shipment or has been dispatched.
You can also contact our Customer Service Department to cancel an order.
Can't find what you're looking for?
Contact us