Exchanges & Returns
Part of our commitment to sustainability is that you make the most of our shoes.
So if you’re not completely satisfied with your purchase, we want to help. Check out our returns policy along with our tips for making better purchases.
Part of our commitment to sustainability is that you make the most of our shoes.
So if you’re not completely satisfied with your purchase, we want to help. Check out our returns policy along with our tips for making better purchases.
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Better ways for a better future.
These are some of our services and innovations to help you contribute to a more circular economy.
Lifetime Guarantee
We’re so confident about the durability of these shoes, they come with a Lifetime Guarantee.
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Help topics
What kind of guarantees are offered for online purchases?
How can I cancel my order if I change my mind?
How can I exchange my purchase for a different size?
What should I do if the shoes I bought at a store have a manufacturing defect?
When will I get my refund if I return an order online?
Returning orders paid by cash on delivery (COD), bank transfer, GiroPay, or Mister Cash
Can I track the progress of my online return?
Can I exchange or return an item purchased with a promo code?
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