How can I return a purchase?
If you made your purchase at a Camper store, please make your return at a store in the same country of purchase.
Bear in mind that if you bought them at a Recamper store, you will need to go to that same store or any other Recamper store in the same country.
In any case, franchises are excluded. In the case of online orders, the exclusion applies to franchises as well as Camper stores in Greece, Poland and Switzerland.
Withdrawals of products bought on the Camper Chile online store can online be made in person only on the Camper Parque Arauco store, from monday to saturday, from 10 am to 8 pm. Sundays and festives until 7:00 pm. It must be within the first 30 days after receiving the product, these products must fulfill the returns conditions, also the ticket of purchase must be submitted. If the withdrawal has an amount in favor to the client this will be refunded through Mercado Pago and the client will be notified by mail. This refund will take from 2 to 45 calendar days through the same means of payment with which you made your purchase.(Refunds in cash will not be made on the store)
In case of not being able to attend to the Parque Arauco Camper store, clients will have the option to ask for a refund of the value paid for the product you are returning, through the same means of payment with which you made your purchase.(Refunds are not made for shipping costs, only for the value of the product).herehere
Bear in mind that if you bought them at a Recamper store, you will need to go to that same store or any other Recamper store in the same country.
In any case, franchises are excluded. In the case of online orders, the exclusion applies to franchises as well as Camper stores in Greece, Poland and Switzerland.
Withdrawals of products bought on the Camper Chile online store can online be made in person only on the Camper Parque Arauco store, from monday to saturday, from 10 am to 8 pm. Sundays and festives until 7:00 pm. It must be within the first 30 days after receiving the product, these products must fulfill the returns conditions, also the ticket of purchase must be submitted. If the withdrawal has an amount in favor to the client this will be refunded through Mercado Pago and the client will be notified by mail. This refund will take from 2 to 45 calendar days through the same means of payment with which you made your purchase.(Refunds in cash will not be made on the store)
In case of not being able to attend to the Parque Arauco Camper store, clients will have the option to ask for a refund of the value paid for the product you are returning, through the same means of payment with which you made your purchase.(Refunds are not made for shipping costs, only for the value of the product).herehere
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